Order Processing Time
Orders are typically processed within 2–3 business days before shipping. Please allow additional time during weekends, holidays, or sales. Once your order is shipped, you will receive a confirmation email containing your tracking details.
Shipping Methods
We offer free shipping on all orders over $39 in the U.S. See below for detailed shipping options by region:
| Region |
Order Minimum for Free Shipping |
Shipping Method |
Fee |
Estimated Delivery Time |
|
United States |
$39 |
Standard |
$3.95 |
7–14 business days |
|
Express |
$6.95 |
4–8 business days |
||
|
Canada |
$49 |
Standard |
$4.95 |
7–14 business days |
|
Express |
$7.95 |
4–8 business days |
||
|
United Kingdom |
$49 |
Standard |
$4.95 |
6–9 business days |
|
Express |
$7.95 |
4–7 business days |
||
|
European Union |
$49 |
Standard |
$4.95 |
7–14 business days |
|
Express |
$7.95 |
5–8 business days |
||
|
Other International Regions |
$59 |
Standard |
$5.95 |
7–14 business days |
|
Priority |
$9.95 |
4–9 business days |
Please Note: We do not deliver to PO boxes or parcel stations.
Shipping Tracking
Tracking information will be sent to you via email once your order has shipped. You can track your order via the order confirmation page or by clicking HERE to track order. Please note that you may receive more than one Shipment Notification E-mail if item(s) from your order are shipping separately.
If tracking information on the shipping carrier page for your order is not showing activity/movement for more than 5 business days, please contact Customer Service.
Lost or Stolen Packages
Once a package has been declared "delivered" by the local courier, UPS/FedEx/DHL or similar, we have no further liability. Stolen or missing orders "after delivery" are the responsibility of the purchaser and will not be refunded/reshipped. We will make every effort to assist and give advice/support, verify delivery etc. If the shipping issue is the fault of the carrier, such a "declared lost" shipment or “returned to sender”, for example, we will help and send a replacement order.
Can I Change Address Information on My Current Order?
Orders begin processing as soon as submitted and typically cannot be stopped or changed. However, once your order has shipped, if you need to edit or correct any address information, we recommend reaching out directly to the shipping carrier. Please note that modifying addresses or shipping methods can significantly impact the delivery processing time(s) and may incur fees, which are paid by the customer directly to the carrier.
Need Help?
Visit our Contact Us Page.
